Frequently Asked Questions
We accept all major credit cards (Visa, MasterCard, American Express) as well as PayPal. All payments are securely processed through Shopify's payment system.
Once your order has been shipped, you will receive a confirmation email containing a tracking number. Use this number to track your package on the carrier's website.
We accept returns within 30 days of receiving your order. Items must be unused, in their original packaging, and in resalable condition. If your product arrives damaged or defective, please contact us and we will find a solution.
Yes! We ship throughout Canada and can arrange international shipping upon request. Shipping costs are calculated at checkout, and customers are responsible for any customs duties or import fees.
Orders are usually delivered within 3 to 5 business days, depending on your delivery address. You will receive a tracking number as soon as your order is on its way.
If your order arrives damaged, please email us photos and a brief description of the problem. We will send you a replacement or issue a refund as soon as possible.
If you need to make changes to or cancel your order, please contact us immediately at info@canette.ca. Once your order has been shipped, we may no longer be able to modify it.
Absolutely! We specialize in services for breweries, convenience stores, and beverage suppliers. Contact us with your order details, and we'll provide you with a personalized quote.
Yes — sustainability is at the heart of our approach. Our can holders are durable, reusable and recyclable, helping breweries and stores reduce waste while saving money.
You can contact us anytime by email at info@canette.ca or through our Contact Us page. We'll be happy to help you with any questions about our products.